Last updated: October 06, 2021
By using, accessing, or purchasing from this website (“Site”), which is owned and operated by Animegami, Ltd. (herein referred to as “Animegami”), you acknowledge that you have read, understood, and agree to the following Terms of Service (“Terms” or “Agreement”). If, at any time, you do not agree to these Terms, please do not use this Site. Animegami reserves the right to revise these Terms at any time by updating this posting. Please read and review these Terms periodically. As a condition of your use of this Site, you agree that you are at least 18 years of age or are visiting the Site under the supervision of an adult or guardian and that you possess the authority to enter into a binding legal agreement. We grant you a personal, limited, non-transferable non-exclusive, license to access and use the Site via a browser. We reserve the right to revise the products and services available on the Site and to impose rules for and limits on the use of the Site or to restrict your access to part, or all, of the Site without notice. We reserve the right to revoke your access at any time for any reason, including as a result of a violation of these Terms, without notice.
By accessing or using any part of the Site, you accept these Terms, without limitation or qualification. You may not use any portion of the Site if you do not agree with all of the Terms. The price information found on this site is subject to change without notice.
We grant you a personal, limited, non-transferable non-exclusive, license to access and use the Site. We reserve the right, in our sole discretion and without notice to you, to revise the products and services available on the Site and to change, suspend or discontinue any aspect of the Site and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on the use of the Site or restrict your access to part, or all, of the Site without notice or penalty. Your continued use of the Site will constitute your acceptance of any such changes.
Use of the Website
We give you permission to access and use the Site for your personal use, and to copy, distribute, and transmit the content of this Site only to the extent that such copying, distribution, and transmission is automatically done through your browser software incidentally to using the Site for your personal use. No mechanized or another systematic process for harvesting information from this Site for any purpose, including without limitation, any commercial purpose, is permitted. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this Site is strictly prohibited unless authorized in writing. You further agree not to change or delete any proprietary notices from materials downloaded from this Site. You may print a copy of the information displayed on this Site for your personal use. That means, that except as set forth above, you may not modify, reformat, copy, display, distribute, transmit, publish, license, create derivative works from, transfer or sell any information obtained by your use of this Site. This restriction means, among other things, that you may not mirror on your own website any portion of this Site or display through your own website any results pages or other information from this Site without express written permission. For the avoidance of doubt, you acknowledge and agree that your access to and use of the Site does not give you any right to use the name, likeness, image, signature, biographical information or any other rights of publicity or intellectual property of our celebrity spokespersons found on the Site.
We reserve the right to change any information, features, and functions of the Site without prior notice. We may deny you access to all or part of the Site without prior notice if you engage in any conduct or activities that we determine, in our sole discretion, violate this Agreement, our rights or the rights of any third party.
We may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with these Terms and Animegami has no obligation to investigate the authorization or source of any such access or use of the Site.
You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use.
You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Animegami of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.
You may receive emails regarding your account or promotions for special offers, including third party offers.
We may use your e-mail address to send you information about products or services that are the same as or similar to those that you have ordered from us and that we think you may find useful.
We will do so only if you have indicated that you do not object to being contacted for these purposes. At any stage, you have the right to ask us to stop using your personal data for direct marketing purposes by visiting the contact us page and selecting “Opt-Out from Marketing Email(s)” on the contact form or through the unsubscribe link found in any of our marketing emails.
Billing and Payments
As a Member, you agree to the following benefits and Terms:
Pre-Ordering is a facility we provide on selected products. These products are not available at the time of ordering and will be released at a future date. The availability date on the product page is provided by the manufacturer directly and can change, of which we have no control and cannot take responsibility for. If you cancel a pre-order, a 10% fee will be held from the total value of the product.
You can place a deposit of 20% of the full amount of the product by using Partial.ly, if you don't want to pay upfront. When the product releases, the remaining balance of the product will be automatically charged from the debit/credit card associated to your Partial.ly account. If the payment can't be collected after three attempts, you will be contacted by our Customer Support in order to sort out the payment. If there is no reply within 48 hours, your order with be cancelled without further notice and we can no longer guarantee the product.
You will be notified by email when the product releases or if there are any delays regarding the release of the product.
By purchasing a Pre-Order, either through upfront payment or deposit, you agree and accept these terms.
On Request Items
This is a specific situation where we do not stock this item. When your order comes in we place an order with the manufacturer. This can take weeks or even months to arrive at our warehouse in Austria (it depends on each manufacturer and where they are based). Get in touch with us after placing your order, or even before, so that we are able to provide a more accurate time frame. If you decide to cancel your order, a 10% fee will be held from the total value of the product.
Loyalty Points Reward System
Loyalty points are added to your account when you successfully place an order. These points can be redeemed during checkout for discounts. We reserve the right to change the currency rate for the points into its monetary equivalent at any time.
Points that will be awarded as part of your new order can only be used in future orders and not on your current order.
Once the points are used they will be removed from your account and cannot be awarded back. In case of a refund, if you have used points in your order we will credit them to your account. Points awarded on a refunded order will be debited from your account.
We cannot exchange points for real money, only vouchers/coupons to be used in the shop. You can’t use points to pay any remaining balance.
Payment Plans is a facility we provide on selected products. When you order an item or items via a Payment Plan you enter an agreement with Animegami that you will fulfill all payments. If the product is in stock, during that period, your order will be on hold until you fulfill all payments. Once the Payment Plan is fully paid, your order will be shipped as soon as possible.
Certain Payment Plans are not available for certain products. This is decided based on the current product retail price.
When on a Payment Plan for a Pre-Ordered product we will only ship out your product once all Payment Plans have been paid for, even if your Pre-Order is released earlier than your last installment. If you decide to cancel your pre-order during a Payment Plan, the fee to be paid is either the first installment or 10% of the order total, whichever is lowest. All the other installments will be fully refunded.
We currently provide payment plans up to 6 months through Partial.ly. The next installments will be automatically charged from the debit/credit card associated to your Partial.ly account. If the payment can't be collected after three attempts, you will be contacted by our Customer Support in order to sort out the payment. If there is no reply within 48 hours, your order with be cancelled without further notice and we can no longer guarantee the product. If you require more time to pay the remaining balance, please don’t hesitate to contact us.
You can, at no cost or fee, pay off your Payment Plan at any point. Please contact us if you’d like to do this.
We cannot guarantee that the price of a given product will not change throughout its life course. Various factors affect pricing which might increase or decrease it.
If after purchasing your item(s) the price(s) drop you must get in touch with us in no more than 7 days since we received your order. We will refund the difference in loyalty points, directly into your account.
If more than 7 days have passed since we received your order we will not be able to provide any type of refund.
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.