All of our orders are shipped from our warehouse in the UK.
Inside the UK, we use the following:
For international shipping, we use the following:
We have stock in the UK and in Germany. However, all of our products are shipped to you directly from our warehouse in the UK. If you purchase a product that says that delivery will be in 2 working days, this means that the product is already located in the UK and ready to ship.
If the product says 15 working days, this means that the product is located in Germany, which means that it still needs to be shipped to our warehouse in the UK and therefore to you.
To sum up, once the product is in the UK and ready to ship, it takes:
- 2 working days for the UK.
- 15 working days for the rest of the world.
We offer FREE shipping on all products, except the ones that are marked in their description as "oversided".
This means that the product in average weighs more than 30Kg and due to its size and weight, it needs to be shipped in a pallet. The cost is always subject to analysis because until we have the product is located in the warehouse, it's impossible for us to know the exact cost for the shipping. However, based on previous experiences, we can provide you with a close estimate cost that we'll help you have a better idea of what you can expect.
Also, for UK customers, there are no import fees.
If you have any queries about shipping in general, please contact us and we'll help you as soon as possible.
Phone: +44 (0)808 169 6693